Making a Complaint & More
Code of Practice
All celebrants, through training and ongoing professional development, are obligated to follow the “Celebrant’s Code of Practice.” For detailed information about the standard level of service you can expect to receive, follow this link:
o Please note I try to go above and beyond this standard level of service!
Making a Complaint
I will strive to give you a professional level of service from pre-meetings through to booking and delivery of your ceremony. If for any reason you believe I have not met the level of service, you expected I encourage you to discuss this matter with me first. I 100% appreciate any constructive feedback and will take it on board for future clients.
· If you believe you would like to take a complaint to a higher authority, you may do so by contacting the attorney general’s department of Australia and filing an official complaint. See links below:
o Information on making a complaint:
o Complaint Form: